My log in information is not accepted and I cannot open my account

  • Unknown's avatar
    kymn1 · Member ·

    I have been using WordPress to update my webpages listed under “youandiloveballroom” This site is posted on the web using Godaddy. Recently when I tried to log on I receive a message that there is not record of a user with my email address. I contacted Godaddy and they said they have no problem getting on to the site.
    The site was created by Nick Duquette and the owner of the site is Sergei Slussky. I am Kim Nemec, one of the administrators. Our email addresses are (email visible only to moderators and staff), (email visible only to moderators and staff) and (email visible only to moderators and staff). None of these email address are accepted when I enter them on the log in page therefore I can no longer log in to view my site as an administrator or changes to my webpages.
    I signed up today using the UN: kymn1 so that I could at least enter wordpress to ask for assistance.
    Can you help me with this problem?
    Thank you
    Kim
    Blog url:

  • Unknown's avatar
    jackiedana · Member ·

    Because your blog youandiloveballroom.com is a self-hosted site on GoDaddy rather than on WordPress.com, we are unable to assist you directly with your login issues.

    Please note the differences between WordPress.com and WordPress.org here: http://en.support.wordpress.com/com-vs-org/

    However, you may find the support documents on WordPress.org helpful. In particular, there are tips for troubleshooting login issues at the WordPress Codex:
    http://codex.wordpress.org/Login_Trouble

    If you are still having difficulties, you can post your question on the forums at WordPress.org:
    http://wordpress.org/support/

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