My login is saying it's invalid for my dashboard

  • Unknown's avatar

    I had my laptop save my username and password to my website at http://www.blazingtshirts.com. The username was monstermike with the password being [removed by staff] and I am no longer able to log in as it says the username or email is invalid. How do I correct this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Several methods that can be used to reset the password are outlined at:

    https://codex.wordpress.org/Resetting_Your_Password

    If those methods don’t work for you, please try contacting your hosting company for support.

    As the site is not hosted on the servers here at WordPress.com, we are unable to provide support for it.

    If you’d like to know more about the differences between WordPress.com (the hosted service) and WordPress.org (the self-hosted software), please see:

    WordPress.com vs. WordPress.org

    ***

    I’ve tagged this thread with modlook so a member of staff can remove your password.

    If you reuse the same login details for other services, I would recommend changing them in case somebody has made a note of them – these forums are public.

  • garysixtyeight is correct. Contacting your web host is the best way to go regarding resetting your password if the methods outlined in https://codex.wordpress.org/Resetting_Your_Password do not work for you.

    Thank you for the tag, by the way – I have removed the user’s password, as this is a public forum. We recommend changing any passwords that were similar to, or the same as that one immediately.

  • The topic ‘My login is saying it's invalid for my dashboard’ is closed to new replies.