My mailchimp pop up form is not working

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  superhealthful · Member · Dec 17, 2019 at 12:39 am

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  I signed up for Mailchimp​ in order to have the pop-up​ form appear on my site for people to subscribe​ to my newsletter, however, when I​ added the Mailchimp​ link in WordPress​s (followed the directions and everything), it still doesn’t work. It may have worked about 2 times but then it stopped popping up. Please help!

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  staff-zinnia · Staff · Dec 17, 2019 at 3:08 pm

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  Hi –

  Let’s take a closer look. What is the site URL?

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  superhealthful · Member · Dec 17, 2019 at 3:16 pm

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  https://superhealthful.com/

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  staff-blorbo · Staff · Dec 17, 2019 at 5:37 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  With all that said though, the pop-up works for me. I suspect that, once dismissed, it doesn’t appear again for a set amount of time, many subscription pop-ups operate this way.