my media library
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where is the contents of my media library….my website has no more images
The blog I need help with is: (visible only to logged in users)
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Good, but I have a custom theme from Music Marketing Manifesto… http://www.jimmytravisband.org/ THIS SHOULD SHOW MY EMPTY MEDIA LIBRARY…
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You will not be able to use it on any wordpress.COM hosted site.
That theme is for wordpress.ORG installs on paid hosting and cannot be used on any site hosted by wordpress.COM.
There is no FTP access to any wordpress.COM hosted sites and no blogger plugin or theme installation capability.
No FTP access http://en.support.wordpress.com/ftp-access/
No blogger installed plugins http://en.support.wordpress.com/plugins/
No Uploading Custom Themes or Third Party Themes
http://en.support.wordpress.com/themes/adding-new-themes/You are confusing wordpress.COM hosted sites like yours and wordpress.ORG software installs on paid hosting.
The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multi user software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes
We cannot:
upload any third party themes,
create child themes,
create our own themes,
edit templates,
create own own layouts,
or use stylesheets from other themes.P.S. Also be keenly aware that you cannot transfer any theme from https://wordpress.com/themes/ which is licensed and adapted to run on WordPress.COM software to a WordPress.ORG site, and visa versa. The two run on different software and have different versions of themes with the same names. Read the differences here http://en.support.wordpress.com/com-vs-org/
See Moving to Self-Hosted WordPress https://move.wordpress.com
The wordpress.ORG support forum link is http://wordpress.org/support/ The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
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We believe you don’t understand…This WordPress website is hosted by DreamHost and email automation by Aweber…It has been up and running for three months…This is an international company and you dropped our media library yesterday…Please check your billing on this account …. A problem here is the only reason you would pull our media library… http://www.jimmytravisband.org/wp-admin/
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This is wordpress.COM support. It is not wordpress.ORG support. Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.
We provide support only for wordpress.COM hosted sites as they are the only ones on our servers. Your site is not on our servers and you are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.re: wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.re: Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
my wordpress dashboard has a user name/email of (email visible only to moderators and staff) the password is [redacted by mod] Please substitute this bank card number for the old one… [redacted by mod]
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@jimmyleetravis-Hi there, You’ve posted in the community forums which are public and indexed by search engines.
I’ve redacted the sensitive information from your above post but you should immediately change your site password and notify your CC company. This kind of information should never be posted in a public forum.
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You said yourself your site is with Dreamhost. That means it’s using the self-hosted WordPress.ORG software, not WordPress.com. We have no access to your site’s servers, we’ve never had access to your media library, and we’re not able to help you with this.
Please contact Dreamhost support, or ask for help in the WordPress.org forums.
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