My media library is empty

  • Unknown's avatar
    binapenno · Member ·

    Hi there,

    I was adding pictures to my library and then suddenly all my photos have vanished.

    Step 1. Clicked on Insert media on my draft page
    Step 2. Upload a photo on to the All tab (worked fine)
    Step 3. Clicked the Images Tab
    Step 4. Clicked back to the All tab and photos were all gone

    I then tried to upload a photo again, which worked and I was able to insert it in to my draft. However when I went back in to Media Library everything (including the last upload) was still missing.

    Can you tell me where this has gone? Seems strange it stopped working so suddenly.

    Thanks,
    Bina

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    The media library for midgetgembina.wordpress.com has dozens of images. Was it another site you needed help with?

    Perhaps you are experiencing a connection issue and the images aren’t loading due to slow speeds. You can run this test to check it.

  • Unknown's avatar
    binapenno · Member ·

    Hello,

    Yes they have come back now. I cleared my cookies and cache, and for some reason that seemed to help. Not quite sure how mind!

    Thanks,
    Bina

  • staff-zinnia · Staff ·

    Bina – Fantastic! I’ll close this thread for now. Just reach out if you need help in the future.

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