My new buy doesn’t appears in purchase

  • Unknown's avatar

    In my profile doesn’t appears muy purchases
    I want to cancel mas last buy made in 04.25.2024

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello @viajeroscomceci,

    Sorry to hear about your difficulties. Only official staff can assist with this issue. I’m tagging this thread to bring it to their attention. I hope you receive help soon.

  • @viajeroscomceci, what is the site you would like to cancel? The account you are currently logged into does not have any purchase history, so it is most likely that you have multiple WordPress.com accounts. I would encourage you to log out of WordPress.com and log in with the username or email that is associated with the account with paid upgrades.

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