My newly renewed domain doesn't seem to be mapped to anything.

  • Unknown's avatar
    scarroll · Member ·

    I paid $13 earlier today (about 5 hours ago) to renew my previously expired domain fortuneandfavor.com and I’m getting still DNS error messages; I can’t see the old name.wordpress.com version, either. It looks like they are associated in the WP system.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    siobhyb · Member ·

    Hi there!

    As there was an expired WordPress.com subscription in place for fortuneandfavor.com, our system didn’t allow you to register or renew that domain through My Upgrades. Instead, a domain mapping subscription was added for $13. Domain mapping differs from registration: Mapping’s used to point domains registered elsewhere to WordPress.com.

    To help with this, I’ve gone ahead to remove the old subscription and then register fortuneandfavor.com on your behalf. Domain registration usually costs $26 per year but, due to the inconvenience that you experienced, we won’t charge you any extra this year. :) You’ll now be able to view your site at your newly registered domain.

    Hope this helps! Please do let me know if you have any extra questions or concerns surrounding this.

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