My old data disappeared without reasons
-
Hi WordPress team,
I am writing this to ask about the matter with the old posts in my site kimzillu.com. Some of the images in my old posts disappeared without reasons. You can see it in this link http://kimzillu.com/2015/03/04/logo-i-designed-in-2014/ for examples. This matter happens in many posts in my blog and I don’t know why or how I can solve this. I didn’t change the content of thost posts before this happen. Could you give me a solution on this?
First I thought that it’s because my cookies like what WordPress says on Help page. But I send my weblink to my friends and they also say that they can’t see the images.
Please check back and help me to solve this problem. Thank you.The blog I need help with is: (visible only to logged in users)
-
About one week ago, it appears that many media files in your site’s Library were permanently deleted. Since these files were attached to posts, they no longer load when you view the page because they no longer exist.
If you have additional questions, please let us know.
-
Hi Pmciano,
Thanks for your support. After I registered my domain, some of my pictures dissapeared so I deleted them and reposted them again. But the matter continued again and again with the next parts. I didn’t delete them so I don’t know how they were permanently deleted like what you said. Can you give me a solution to prevent this matter again?
Does that problem come from my domain registration?
Best regards,
Nhu -
In the future, if images are not correctly displaying, do not delete the actual file in your site’s Media Library.
Let us know there is a problem, and we will investigate the issue.
It most likely has nothing to do with your domain registration. If the problem reappears, try the following troubleshooting steps:
Let us know if you have any more questions.
-
- The topic ‘My old data disappeared without reasons’ is closed to new replies.
WordPress.com Forums 