My old domain is mapped to another site
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It looks like you’ve canceled the domain name, meaning you no longer own it.
Please let us know which of these options works best for you:
Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.
Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.
Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.
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I didn’t mean to cancel the domain. I meant to cancel the other domains like Southbayblog.
It looks like I still have a website with you guys under the domain (email visible only to moderators and staff).
What do you suggest I do?
Thank you for your help.
Kara -
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I have sent a payment request for the total of $18 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will recover the domain.
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Hi there,
The Southbayot.com domain is no longer registered with us and was canceled from the registry as well (as a standard procedure after 5 days). I have issued a refund of $18.
However, the good news is that you can now register it with any other host. I would suggest you do it as soon as possible (before someone else does).
Thank you
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It will appear as a refund from “WPCHRG”, and may take up to a week to show up in your account.
You can confirm this by visiting your Billing History page – https://wordpress.com/me/billing
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