My old web design is gone

  • Unknown's avatar
    cindylilynoah · Member ·

    I renewed my subscription but all our webpage is gone it will not come up looking up

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Please follow the instructions from Step 3 here to restore your site from a backup. You would also want to set your domain as the primary address by following this guide:

    WP
    Domains » Set a Primary Address
    in WordPress.com Support
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website. This guide will show you how to change your site’s primary address, including how to switch it from the .wordpress.com address to your own domain. Requirements To use a domain as your site’s primary address, you will need:

    After the restore is completed, check to see if the site looks okay. If it does, you can change its status to public by following this guide:

    WP
    Privacy Settings
    in WordPress.com Support
    6 min read
    Your site’s Privacy settings control who can view your site, allowing you to make the site public, private, or “Coming Soon”. This guide explains each setting you can use on your site. Visit Settings Launch Your Site Launching your site means you are ready to share it with the world. To launch your site, go to Settings → General (or Hosting → Settings if using WP-Admin) and click the

    Feel free to let us know if you have more questions.

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