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Forums / my other blog I paid to upgrade is nowhere to be found.

my other blog I paid to upgrade is nowhere to be found.

  • Unknown's avatar
    susannehypes · Member · Mar 10, 2023 at 4:21 pm
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    I started another blog under the email (email visible only to moderators and staff). I paid to upgrade that blog and now it’s impossible to find. Help?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-zinnia · Staff · Mar 10, 2023 at 8:02 pm
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    Howdy –

    No worries. You’ll be able to regain access to that account by providing the payment details as proof of ownership. DO NOT SHARE THOSE DETAILS HERE.

    Use this form, and write back if you need anything else.

    WP
    Account Recovery
    in WordPress.com Support
    4 min read
    At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset Proce
  • Unknown's avatar
    susannehypes · Member · Mar 11, 2023 at 3:11 am
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    Wonderful. I used a gift card I got for Xmas to upgrade. Long gone.

    Thanks anyway.

  • The topic ‘my other blog I paid to upgrade is nowhere to be found.’ is closed to new replies.

Tags

  • account recover
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from susannehypes

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