My page is gone! :(
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My plan for my page expired a couple of years ago and I wanted to restart my blog however when I logged into my account, I cannot access my old content. Help!
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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The above page was not my site I created. It was created while I was searching around for my old contecnt. It was http://www.cityrushtocountrybrush.com
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When I look under Manage Blogs –> Linked Blogs, I believe that is my old page. However now it has a web address of “http://box5454.temp.domains/~cityrush“. I don’t know if that information helps or not. If I click it, I get “Forbidden You don’t have permission to access this resource.”
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Hi there!
That “temp.domains” URL is a temporary URL for sites hosted at Bluehost. It looks like the domain is still registered at Bluehost, so it’s possible they may have a backup of your site. You can contact their support team here to inquire: https://www.bluehost.com/contact
You see your WordPress site in your WordPress.com dashboard because you had connected your site to your WordPress.com account using the Jetpack plugin. However, this connection only allows you to manage some aspects of your site from that dashboard and does not serve as a backup for your site. If the origin site is deleted or disconnected, we also clear that content from your dashboard since the connection no longer exists.
If you did not have backups of this site or did not download a full directory (including your database) of your site before you let your plan at Bluehost expire and they don’t have any backups retained, I’m afraid your content may be lost.
If you need to recreate your site, I encourage you to host it here with us at WordPress.com. We have a variety of paid plans and each plan will allow you to use your domain for free using the domain connection option.
Still, each one offers different benefits like priority email support (all plan levels), advanced customization options (Premium and above), live chat support (Premium and above), and more. Review each plan’s features and choose the one that will best suit your needs.
The biggest benefit of hosting with us is that if you let your plan expire, your site switches to a free one using the *.wordpress.com URL – we’re the only hosting provider that does that.
I hope that helps in some way. Let us know if you have any other questions!
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