my page is not avaliable

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  tripmethunder · Member · Jan 19, 2016 at 1:13 am

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  hi i cant edit my blog with a new theme or just click tripmethunder.com , the page is not avaliable, why???

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Jan 19, 2016 at 8:54 am

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  It looks like you have mapped your domain to your WordPress.com site, http://tripmethunderdotcom.wordpress.com/

  However the domain’s name servers are still pointing to BlueHost’s. They need to be changed to WordPress.com name servers.

  To start with, follow the instructions in this support guide and ask BlueHost to change your domain’s name server’s to WordPress.com name servers.

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  tripmethunder · Member · Jan 19, 2016 at 11:30 pm

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  ok sorry but you don´t help, you’re not avaliable and I want my money back right now

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  staff-happychia · Staff · Jan 20, 2016 at 7:44 am

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  Being a volunteer, I won’t be able to issue you a refund.

  You can either issue a refund yourself by following the instruction in this support guide: https://en.support.wordpress.com/refunds/ OR contact staff by writing to them at support AT wordpress.com email address.

  I have also tagged this thread for staff’s attention so they can help you and issue a refund if you still need it.

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  supernovia · Staff · Jan 21, 2016 at 5:00 pm

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  Hi @tripmethunder, your refund was initiated when you removed the plan yesterday. It takes a few business days for that to route back to your card or bank, but the funds have left our account and are on their way.

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  supernovia · Staff · Jan 21, 2016 at 5:00 pm

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  Thanks for your help staff-happychia :)