My page says it can not be reached and I can no longer access it.

  • Unknown's avatar
    beastlyraidz · Member ·

    My page says it can not be reached and I can no longer access it. It also says ‘thebeljewerely.com’s server IP address could not be found.’ I was changed the url in settings and saved and that happened. What do i do?

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted with us on WordPress.com, but using the open source WordPress.org software at another host.

    Changing the domain on a stand-alone WordPress site like yours has to follow a specific process. You can find the documentation for that process here, though many hosting providers have their own process for this via their hosting control panel.

    https://wordpress.org/support/article/changing-the-site-url/

    Depending on your setup, you might be able to fix this yourself using those instructions. If not, please contact your hosting provider directly for help.

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