my paid memeberships pro plug in isn’t working with woo commerce subscriptions

  • Unknown's avatar
    jmbobert · Member ·

    anybody know how to help with this?! My memberships are showing in 2 different places with paid memberships pro plugin and then my woo commerce subscriptions. When a customer cancels the membership on their end it still charges them unless I go into woo commerce on the backend and do it manually.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Please open a new support ticket with WooCommerce support from your account page and someone from their support team can review and respond to your request.

    https://woocommerce.com/my-account/create-a-ticket/

    I hope that helps!

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