My paid website has ads

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  shonanshah · Member · Feb 3, 2024 at 4:51 pm

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  I have a paid website plan and I suddenly started to see ads on it. What can I do?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Feb 3, 2024 at 4:53 pm

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  What is the URL of your website?

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  shonanshah · Member · Feb 3, 2024 at 4:53 pm

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  https://www.cliffordschoolpto.org/

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  staartmees · Member · Feb 3, 2024 at 4:58 pm

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  Wer can’t help as your site isn’t running on the wordpress.com platform but is hosted by Bluehost – https://wordpress.com/site-profiler/https://www.cliffordschoolpto.org

  I guess someone has activated ads on that site or your browser got infected by malware.

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  shonanshah · Member · Feb 3, 2024 at 5:00 pm

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  My personal browser? not possible.

  Also – who has activated ads and how do I turn it off?

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  staartmees · Member · Feb 3, 2024 at 5:12 pm

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  As I said, we can’t help as your site isn’t running on the wordpress.com platform. Bjut someone activated Google Adsense on that site.

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  shonanshah · Member · Feb 3, 2024 at 5:13 pm

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  Do you know how I can deactivate it?

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  parkdanil · Member · Feb 3, 2024 at 5:48 pm

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  @shonanshah You are not a client of WordPress.com, you will need to contact your service provider (Bluehost) for support.