My password doesn't work, but I don't receive the password reset emails.

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  tickx · Member · Aug 30, 2011 at 2:54 pm

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  **This relates to my vinf.net (vinf.wordpress.com blog*** – to which I cannot login so I am using a different account to log this

  I have a long-standing blog around virtualization technologies at http://vinf.net which is hosted on wordpress.com

  Last week I received an email (or a page top prompt – I forget exactly) about a security compromise and that I should change my wordpress password – which I did.

  Now. ever since I did that I have not been able to login to my blog with my username, ok so I figure maybe I fat-fingered the password when I changed it and I hit the forgot my password link – but I never receive the password reset email for vinf.net.

  I know it’s not a spam blocker etc. because if I try exactly the same for another, old, empty blog I created years ago – tickx.wordpress.com I get the email.

  I can only think my vinf.net blog has an incorrect email address associated with it? – although I normally get emails from wp.com, there is a chance I set it to an email account from a former employer – an account to which I now no longer have access :( – my genuine, personal email address is the one noted on my about page vinf.net/about

  So, I’m totally locked out of my blog – I raised an web ticket at the start of the week (and prior to that emailed support) but had no reply, whilst I appreciate this is a free service (no SLA, etc. etc.) I’d love for someone to be able to help me, I’m at VMware’s big annual VMworld conference in Vegas, and have a bunch of good content coming up that I’m not going to be able to communicate to my readers :(

  Any ideas how I can get this resolved and reclaim my blog?
  Blog url: http://tickx.wordpress.com/

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  evarlese · Member · Aug 30, 2011 at 5:16 pm

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  Hi there,

  I apologize for our delay. I’ve just responded to your support ticket via e-mail.