My password on site is recognized on 1 device but not another

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  katheryneddy · Member · Jul 12, 2022 at 6:57 am

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  Lately when I’ve tried to enter into my website from any other device but phone, my password, email and even username are not recognized. I have a site https://katespoeticside.wordpress.com(hope this helps). When I tried to reset it-password and or username, was told they were already, which I knew-(this being the reason why I re-entered them in that reset as I wished to confirm it. I don’t know what to do…thoughts?
  Kathryn Eddy

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jul 12, 2022 at 8:42 am

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  Hello Kathryn,

  Lately when I’ve tried to enter into my website from any other device but phone, my password, email and even username are not recognized.

  It sounds like a browser is saving login credentials there.

  On the device that doesn’t recognise the login credentials, can you tell me if you’re logging into WordPress.com via an app?

  A fresh password reset can be initiated here: https://wordpress.com/wp-login.php?action=lostpassword

  Which may help.