MY PAYMENT DEDCUTED

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  shoebsister · Member · Mar 24, 2024 at 8:00 am

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  PLEASE HELP ME 86.76 RS

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 25, 2024 at 2:55 pm

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  Hi there!

  You’ve posted to the free support forums for websites hosted here at WordPress.com. I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

  To get started, could you please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us to identify the transaction and provide you with the assistance you need.

  To find the transaction ID, you can check your bank statement for a charge with Jetpack followed by a ten-digit letter/number code.

  For example: Jetpack XXXXXXXXXX.

  If you only see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.

  If the charge on your bank statement doesn’t match this format, it’s possible that the charge wasn’t made through the Jetpack plugin.

  I hope this information helps you out!