My payment information for Woo Commerce won’t update.

  • Unknown's avatar
    taylortazer · Member ·

    I updated my payment information with wordpress.com. I can see that I’m connected to wordpress.com in my dashboard.

    When I try to purchase the shipping label. It is not showing the updated payment method. I’ve cleared cache on the site and at the host.

    What else can I do?

    WP.com: Yes
    Jetpack: No
    Correct account: No

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    taylortazer · Member ·

    Status Report:

    ` WordPress Environment

    WordPress address (URL): https://monkeywrenchdesignshop.com
    Site address (URL): https://monkeywrenchdesignshop.com
    WC Version: 9.3.3
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.8.2
    Log Directory Writable: ✔
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔ Server Environment

    Server Info: Apache/2.4.62 (Debian)
    PHP Version: 8.0.30
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.74.0
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 10.5.27-MariaDB-deb11-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database

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    WC Database Prefix: j4m2m5_
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    wpforms: 1 Security

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (23)

    ManageWP – Worker: by GoDaddy – 4.9.20
    Solid Security Basic: by SolidWP – 9.3.3
    Gutenberg Block for WooCommerce Product Table: by Barn2 Plugins – 1.0.10
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    Flexible Shipping: by Octolize – 5.0.4
    hCaptcha for WP: by hCaptcha – 4.6.0
    Mailchimp for WooCommerce: by Mailchimp – 4.4.1
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    Checkout Field Editor for WooCommerce: by ThemeHigh – 2.0.4
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    Cart: #34 – /cart/ – Contains the [woocommerce_cart] shortcode
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    My account: ❌ Page visibility should be public
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    Shop country code: US
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
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    Daily Cron: ✔ Next scheduled: 2024-11-11 20:00:09 +00:00
    Options: ✔
    Notes: 223
    Onboarding: completed Action Scheduler

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    Oldest: 2024-11-09 02:14:56 +0000
    Newest: 2024-11-10 20:58:50 +0000

    Complete: 836
    Oldest: 2024-10-10 23:11:21 +0000
    Newest: 2024-11-10 22:12:24 +0000

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    Oldest: 2023-01-14 03:52:29 +0000
    Newest: 2024-09-12 22:38:01 +0000

    Pending: 9
    Oldest: 2024-11-10 23:35:33 +0000
    Newest: 2024-11-15 17:40:24 +0000 Status report information

    Generated at: 2024-11-10 22:35:52 +00:00
    `

  • Unknown's avatar
    taylortazer · Member ·

    Anybody out there? I need my card info to update so I can purchase labels on my site.

  • Unknown's avatar
    taylortazer · Member ·

    Got it figured. Please delete topic.

  • Unknown's avatar
    carmochloe · Member ·

    Glad to hear you got this resolved!

  • The topic ‘My payment information for Woo Commerce won’t update.’ is closed to new replies.