My payment is being declined!

  • Unknown's avatar

    Hey, I have been trying to buy wordpress premium from few days but I don’t know why my card is getting declined again and again. It is working on other platforms and I have done international payments with it But I don’t know why it doesn’t work on yours!
    I have tried different cards too which supports international transactions but they aren’t working too. Their is more than enough amount for the payment of the premium in the card and according to me their should be no problems related with my card.
    Please resolve this issue as soon as possible as it is creating a delay in my plans for absolutely no reason!
    Please help!!

    The blog I need help with is: (visible only to logged in users)

  • Hello @alexdusaka!

    I’m sorry to hear about the trouble you’ve been experiencing with purchasing WordPress Premium. It’s frustrating when payment issues arise despite having sufficient funds and using cards that support international transactions.

    It appears that the payment attempts have been unsuccessful, and I understand your urgency in resolving this. If you’ve already tried different cards without success, I’d like to offer an alternative solution. I can send you a one-time payment request so you can pay online for your plan.

    To assist you promptly, could you please provide me with the following details:

    – The name of the subscription you are looking to purchase (you can simply confirm it’s the WordPress.com Premium plan in this case).

    – The site for which the subscription is intended.

    Once I have this information, I’ll be able to send you the payment form for the subscription you need, via email.

    Looking forward to your response!

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