My photos are disappearing randomly.
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Hi, I am still trying to solve why my images are randomly disappearing. The file will say ‘404 not found’ I am not ‘techie’ but did google and read through possible solutions. I see many other folks have had this issue. I love to blog travel and use a lot of photos. I am not at my max (yet). I have tried simple things; shut down computer, clear cookies, re-doing photos. Is there anyone out there who can walk me through steps since I am not tech savy? thanks in advance for any help.
here is a link to an example; https://kickingthebucketlistwithmeg.wordpress.com/2015/03/31/little-havana-chowdown-a-tasty-tuesday-megabite/The blog I need help with is: (visible only to logged in users)
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What I am seeing is place holders for images that seem to have been deleted as clicking on each link in the source code leads to a 404 error?
Is this different than what you posted earlier? https://en.forums.wordpress.com/topic/why-do-my-images-keep-disappearing?replies=4#post-2385141
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It is a different post. Sorry, I wasn’t sure how to add update as I took care of the previous deleted photos. I have been watching closer, and have not deleted since I took the needed advice. Any other thoughts?
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Hi Meg,
I’m glad you’re enjoying blogging on WordPress.com :) I have looked into your account and it appears you may be deleting the photos from your Media Library after they have been added to your posts. The images must be kept in your Media Library even after you have added them to a post or page. By removing them from the page you’ll get the 404 you are now seeing.
For example, looking at https://kickingthebucketlistwithmeg.wordpress.com/2015/03/31/little-havana-chowdown-a-tasty-tuesday-megabite you are linking to the image file
https://kickingthebucketlistwithmeg.files.wordpress.com/2015/03/img_1681.jpgHowever, that particular image was removed from your Media Library 3 month ago. You will want to re-add the images to the Media Library then upload the links to the photos in the posts (as the upload date will be different)
In step form here is what I would recommend:
1) Upload all media you’ve deleted from the library that is contained in one or more posts to your Media Library
2) Go to each post and click on the missing image then the pencil icon to edit the photo. You’ll then see a “Replace Image” link click that to link to your new images. Alternatively, you can remove the old images by pressing delete then clicking the “Add Media” button to add them back.As an aside, if you’re worried about space I would recommend optimizing your images for the web. Currently you are uploading full size images which take up more space than web optimized images. We have a guide that explains image optimization here:
https://en.support.wordpress.com/media/image-optimization/I hope this helps if not just let us know.
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