my postcode is not being accepted

• 

  leavesfromthelog · Member · Apr 3, 2018 at 11:48 am

  • Copy link
  • Add topic to favorites

  my postcode is not being accepted

  The blog I need help with is: (visible only to logged in users)

• 

  joshron · Member · Apr 3, 2018 at 12:01 pm

  • Copy link

  Hi leavesfromthelog,

  You may try this solution posted by a staff.

  We have had issues with postal codes, so I would suggest trying a combination of adding/taking away a space between the two codes (XXX XXXX / XXXXXXX) or with lowercase letters (xxx xxxx). Also, we found that trying in a different browser helps. I’ve noticed that most people who have trouble with the postal code has success when trying a different browser

  Here is a link to the post.
  https://en.forums.wordpress.com/topic/can-not-add-postal-code-during-registration?replies=2#post-3024513

  Let me know if this works for you. Thanks!

• 

  kokkieh · Staff · Apr 5, 2018 at 5:50 am

  • Copy link

  Hi there,

  In which country are you located, and what is the code you’re trying to add?

  @joshron

  The reply you quoted applies specifically to UK post codes, and is not a general answer that will work for any post code from any country in the world.

  Also, that reply is inaccurate. For UK post codes our system will only accept it if all letters are uppercase, and if there is a space before the last three characters in the code.

• 

  joshron · Member · Apr 7, 2018 at 1:42 am

  • Copy link

  I’ll keep that in mind. Thanks, kokkieh!