My postings disappear before I can finish and publish them

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  jmbtruefood · Member · Oct 30, 2011 at 12:42 pm

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  Three times in the past two days I have drafted posts on my blog and as I am adding links or photos, the whole post goes blank. I lose all the info I have already input. It’s quite frustrating. What is going on?
  Blog url: http://birchbarkfarm.wordpress.com/

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  kardotim · Member · Oct 30, 2011 at 6:44 pm

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  What kind of browser version do you use? Please make sure are running the lastest version. Could you also try another browser to see if you encounter the same issue?

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  jmbtruefood · Member · Oct 31, 2011 at 3:55 pm

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  I’m using both Safari and Firefox (latest versions), but the latter seems more problematic.

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  designsimply · Member · Oct 31, 2011 at 4:03 pm

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  As a first troubleshooting step, can you please try clearing your browser cache and cookies and let me know if that fixes the problem for you?

  If that doesn’t help, can you please provide as much detail as possible about when/how this problem happens? I tried testing in Firefox 7.0.1, but I couldn’t reproduce the problem. I tried creating a post, saving the draft, writing a little, and adding images and links. I didn’t run into any problems. Could you try to walk us through what is happening? Do you see any error messages or browser warnings in the status bar when the problem happens? Does it always happen at the same time like when you click the “Insert into post” button or the “Add Link” button?