My posts are not posting
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I made a mistake inside my email address when starting my site. I corrected the email and I keep getting a pop up stating I need to check my inbox to confirm email. I go to my msn email but there isn’t an email to confirm?
The blog I need help with is: (visible only to logged in users)
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Hi there,
You can go to https://wordpress.com/me/account while logged in to your account and change the email address to the correct one.
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Hi grunnyandpappytravel,
have you checked your email spam folder please?
If you can’t find the confirmation email anywhere, we can add modlook to this forum thread so someone from staff can have a closer look at this issue.
Here’s documentation page with video that describes the process of updating the email address:
https://en.support.wordpress.com/email-address/Please let us know if you were able to resolve this issue.
Thank you :)
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I did check my spam. I don’t know how to move forward and need to take care of this now.
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Tell me please, have you tried changing your email address here: https://wordpress.com/me/account ?
I tested this with a new account and I was able to change the email address and confirm it. If you are still not able to receive the confirmation email to a correct email address – perhaps you should try a different one, gmail for example. Hope that helps. -
Yes, and I get this message “There is a pending change of your email to (corrected email address). Please check your inbox for a confirmation link.
Cancel” but there is nothing in my msn inbox. -
In that case you can cancel the pending change and add a new email address one more time. As I mentioned, Gmail might work better for you. If you would prefer to stick to your MSN email address – you can add modlook to the sidebar in this thread, under “tags”. Staff will look into this then, they might have the tools to check why emails are not delivered.
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It is really a shame I can’t get this moving forward because of what seems a simply fix.
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Hi grunnyandpappytravel,
Our system shows there was an issue with sending the activation email. Can you confirm the email address on your Account Settings page is now correct?
If so, reply to me here and I’ll follow up with you by email so we can work through the next steps there.
Thanks!
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Great, thanks for checking! I’ve sent an email to that address, please let me know if it doesn’t come through to you.
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Hi –
Is it possible that your network is blocking the email from us? Try adding WordPress.com to your contact list.
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I have checked every area of my msn account and I can’t find the email. I get spam emails quite often and many times this morning. So I think the issue is at wordpress.
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