My premium video embed service is not working.

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  willowtreeworld · Member · Jul 14, 2012 at 3:19 pm

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  When I try to copy and paste an embed code from Youtube, it only displays the code not the video. I paid for the service, and I’d like for it to work. Please help!
  Blog url: http://willowtreeworld.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 14, 2012 at 3:28 pm

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  What di your mean by paying for the service? Do you have a videopress upgrade? Are you following this guide? http://en.support.wordpress.com/videos/youtube/ Have you noted thise troubleshooting section? http://en.support.wordpress.com/videos/youtube/#troubleshooting

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  willowtreeworld · Member · Jul 14, 2012 at 3:34 pm

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  I paid for the videopress upgrade, and I tried the troubleshooting tips. I have posted videos before that are still “working” but now I cannot embed a video. When I copy and paste the code, the code is displayed, but not the video.

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  timethief · Member · Jul 14, 2012 at 3:56 pm

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  Does this help?

  Troubleshooting
  Make sure the YouTube link is not hyperlinked. If the URL is shown in your theme’s link color (as the second line in the screenshot below), then it is hyperlinked. Simply select the whole URL and click the “Unlink” icon on your Visual Editor toolbar. Once the URL is unlinked, you will see the link text in black. Make sure to place the YouTube URL or shortcode on its own line. This means there should be no character or whitespace before or after the URL/shortcode.

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  willowtreeworld · Member · Jul 14, 2012 at 4:27 pm

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  Wow! after removing the hyperlink the video is displaying! thanks so much.

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  timethief · Member · Jul 14, 2012 at 4:48 pm

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  You’re welcome.