my products are not importing

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  sipsyhala · Member · Oct 23, 2022 at 5:45 pm

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  Hello, I am trying to import products and nothing happens after I click import. I get the box that says ‘importing products’ but no progress happens.

  I don’t have a site linked to this WordPress.com account

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  amiteshg93 · Member · Oct 23, 2022 at 5:58 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  sipsyhala · Member · Oct 24, 2022 at 9:30 pm

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  The url is sipsy.com.

  Is there somewhere I can send you the CSV I am trying to import?

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  staff-ozmodiar · Staff · Oct 25, 2022 at 2:29 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org