My Profile and Account Settings

• 

  davidantrobus · Member · Mar 4, 2023 at 10:57 pm

  • Copy link
  • Add topic to favorites

  When I log in, I can’t access my site. I get a popup message: Please set a Primary site. So I then click on Account Settings, but I can’t change anything there. The fields are visible, but I can’t enter any information in them, and the field for Primary site is greyed out and doing this weird pulsing thing.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Mar 6, 2023 at 8:11 am

  • Copy link

  Hi there!

  I just checked your dashboard (including account settings), and I was not able to see the same issue. Are you still seeing it on your end? If yes, could you try clearing your browser cache and see if that helps? Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  You can also try using a different browser temporarily to see if it works there.

  Let us know how it goes. Thanks!