My purchases are currently disabled

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  caharathkoto · Member · Aug 29, 2020 at 11:58 pm

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  I need help on how to enable purchase so that I can upgrade my account. I keep getting error…’Purchases are currently disabled. Please contact us to re-enable purchases.
  Can you please help me?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 30, 2020 at 1:32 am

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  Hi, are you able to use the contact link in the message? That should reach our billing department directly so they can investigate.

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  caharathkoto · Member · Aug 30, 2020 at 5:06 am

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  Hello, which contact link are you talking about please ?

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  fstat · Staff · Aug 30, 2020 at 9:18 am

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  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.