My Purchases are Disabled.

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  nurhafizpiers · Member · Oct 4, 2021 at 2:36 am

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  Hi,

  I need help from WordPress team to enable my website purchasing so I can proceed with the upgrade.
  Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Oct 4, 2021 at 2:38 am

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  Hello

  Thanks for reaching out :)

  I have tagged this thread for staff assistance, they would get back to you asap.

  Regards:

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  justjennifer · Member · Oct 4, 2021 at 6:25 am

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  Hi there, you should see a notification in your site’s dashboard to contact the WordPress.com Billing team. You can reach out to them for assistance using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  They’ll assist you with this issue as we aren’t able to assist with billing issues here in our community forums. Cheers.

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  aleone89 · Staff · Oct 4, 2021 at 8:58 am

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  Hello there,

  Many thanks for reaching out regarding this.

  We’re taking a look and we’ll reach out via email with an update.

  Many thanks for your patience.

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  nurhafizpiers · Member · Oct 4, 2021 at 4:54 pm

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  Thank you all for your kind help. Yes, my issue is resolved.

  Love❤️