My purchases have been disabled

  • Unknown's avatar
    goodlivingafrica · Member ·

    Good day,
    I have been trying to pay for my domain since yesterday, but it has not been working. Now, it says my purchases have been disabled.
    Please let me know the next steps as I would love to complete this website process early today.
    Thank you.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that.

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