my reader isn't working properly. there's a glitch. i have a screen shot to show you

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  earthsprite · Member · Dec 7, 2015 at 4:31 pm

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  My reader is coming up as half a page, so I can’t see underneath it. I have a glitch I think. Can someone fix it? Also i have 4 blogs and i need to be a different name for my national poetry blog so people font think I’m writing all the other poets poems. I don’t want the other ones changed though.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 7, 2015 at 8:15 pm

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  My reader is coming up as half a page, so I can’t see underneath it. I have a glitch I think.

  In order to help you Staff need to know your specific computing environment details. Please work through the list that follows and report your details back here.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/
  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654
  (c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/
  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

  5. Try using another browser.

  6. If you are not successful please provide this specific info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
  (c) Exactly what you experience including exactly what any error reports you receive state.
  (d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Dec 7, 2015 at 8:18 pm

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  Also i have 4 blogs and i need to be a different name for my national poetry blog so people font think I’m writing all the other poets poems. I don’t want the other ones changed though.

  Clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies first. Then without logging in register another username account and transfer that blog to it. See here please:
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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  earthsprite · Member · Dec 7, 2015 at 9:53 pm

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  Sorry but I don’t know what your talking about. .. I use a Samsung Android us all I know… I’ll wait for the next update and see if that fixes it. Thank you anyway. Jx

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  earthsprite · Member · Dec 7, 2015 at 9:55 pm

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  Do you have a live chat so I can be taken through this in my PC?

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  timethief · Member · Dec 7, 2015 at 9:55 pm

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  My reader is coming up as half a page, so I can’t see underneath it. I have a glitch I think.

  For Staff help with android issues you need to inquire over at http://android.forums.wordpress.org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and make our developers aware of the issue.

  If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens there at https://wordpress.org/support/register.php so you can post there.

  I’ll wait for the next update and see if that fixes it.

  I do not recommend that because the next bout of changes could be made months into the future.

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  timethief · Member · Dec 7, 2015 at 9:57 pm

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  See also https://apps.wordpress.org/support/