My readers are reporting that they can't comment on wordpress but are directed to facebook, why

  • Unknown's avatar
    claudiajustsaying · Member ·

    My readers do not want their comments to appear on face book, what settings do I need to reset to stop this from occurring?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Hey there!

    Could you send me a screenshot to where your readers comments are appearing on Facebook? You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

    The page at the following link has some helpful tips for taking screenshots:

    Take a Screenshot

    Just let me know when there’s something I should look at.

    I just attempted to leave a reply in your comment box on your site, and there was no Facebook connection.

    Are you certain they are not clicking the Facebook sharing button at the bottom of your post, rather than leaving a note in your comment box?

    Thanks much! The more details you can give, the better — I’d like to help you get to the bottom of this asap!

    Looking forward to hearing from you. Thanks very much.

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