My redirected site to wix.com is in redemtion with wordpress

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  jjatto11 · Member · Oct 18, 2017 at 5:24 am

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  My website domain is in redemption with wordpress. I had no prior notification of this and my business site has been down for upwards of 18 hours now.

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  jbeats1 · Member · Oct 18, 2017 at 5:44 am

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  Hi @jjatto11

  I am sorry to hear this. I see that this thread is already tagged for staff so they will be in touch soon but in the meantime:

  Even though your site is in redemption, there is one option offerred by domain registrars in order to renew your domain and that is an $80.00 redemption fee. For more information see here:

  Domain Expiration

  If you would like to take this option, just let staff know when they respond.

  Thanks,

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  justjennifer · Member · Oct 18, 2017 at 6:20 am

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  Hi @jjatto11 please also let us know the domain URL you need help with. Thanks.

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  fstat · Staff · Oct 18, 2017 at 6:29 am

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  Hi jjatto11,

  I can’t find any expired domain under the account you are using to post to this thread. Can you please let me know the domain name in redemption?

  Thanks!

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  capitalla · Member · Oct 18, 2017 at 6:41 am

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  its under another account – capitalla – (email visible only to moderators and staff)

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  jjatto11 · Member · Oct 18, 2017 at 6:44 am

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  its under capitalla – http://www.clayouth.com

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  jjatto11 · Member · Oct 18, 2017 at 6:45 am

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  ill now log back into that account and continue this thread from there.

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  capitalla · Member · Oct 18, 2017 at 6:56 am

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  Can you help?

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  fstat · Staff · Oct 18, 2017 at 7:46 am

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  I have emailed you (the domain owner account) instruction on how to proceed with the redemption.