my refund

  • Unknown's avatar

    my refund

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I can confirm that a refund has been issued from our side. You can see the refund receipt at https://wordpress.com/me/billing

    Your bank/credit card company may take 7-10 business days to process the refund. In some cases, they will also reverse the original transaction instead of posting a separate refund transaction.

    I’d suggest reaching out to your bank/credit card company after waiting for about two weeks if you still see the original transaction on your statement.

    On a separate note, may I ask what led you to cancel your plan? If you still need a site, we’d love to help you build it on WordPress.com. Feel free to tell us more about the site you’re looking to build.

    If you’re short on time and would like our experts to build the site for you, please check out our website design service here.

    Thanks!

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