My region is set to Brazil but I am in the United States – how to change?

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  brandonty715c5f6b77 · Member · Sep 19, 2024 at 1:09 pm

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  I opened an account when I was in Brazil but now I am back in the USA. The currency on my account is still Brazilian Reals, not US Dollars.

  How do I change my region so that my currency is correct?

  I can’t contact support directly so I have to post it here.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dpwordpress · Staff · Sep 19, 2024 at 5:04 pm

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  Hi @brandonty715c5f6b77 :)

  Thanks for sending this message- I’ve already made the change for you.

  Happy site-building! Let us know if there is anything else related to your goals for this site that we could help you with!

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  fdonna · Member · Oct 24, 2024 at 4:16 pm

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  I have the same issue. I changed the timezone but my currency (for potential upgrades) is still in rubles. I would be fine with US or Canadian dollars. Is that something that we need to contact support for?

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  aisajib · Member · Oct 25, 2024 at 2:29 pm

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  Hi @fdonna

  Yes, we need to change the account currency for you, which I’ve just done. :) I’ve set USD as your account currency, but we can set CAD as well if that’s better for you.

  Please let me know.

  Thanks!