My RSS feed stopped working for MailChimp?

  • Unknown's avatar
    mcwtrainer · Member ·

    I noticed last week my campaigns through MailChimp stopped sending emails. They told me my RSS feed isn’t working, yet it appears to be fine on other things that use the feed. I’m not sure how to fix the issue. I contacted Host Gator but they were no help at all and said it’s out of their limited knowledge on the subject.

    Here is the reply I got back from MailChimp:

    Thanks for reaching out to MailChimp support. I’m sorry that you’re running into an issue with the campaigns not being sent out properly but I’m happy to take a look to see what we can do to get everything working again.

    I had a chance to look over the last campaign that seems that it was sent out on August 10th. On our end, I see that it was sent out to the list as the settings listed. I did some more digging and tested the RSS feed that we had for that campaign, http://weikfitness.com/feed/.

    When I used http://validator.w3.org/feed/ to validate the feed, it gave me this page: https://validator.w3.org/feed/check.cgi?url=http%3A%2F%2Fweikfitness.com%2Ffeed%2F. Without the validated feed, MailChimp isn’t able to pull the information and send out the campaigns to your list. Once this is taken care of, everything should start working again.

  • staff-zara · Staff ·

    Hello there, it seems that your site is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.

    Name Servers
    ns6531.hostgator.com
    ns6532.hostgator.com

    For self-hosted WordPress questions, you’re recommended to post them at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    See the differences between WordPress.com and self-hosted WordPress here:

    WordPress.com vs. WordPress.org

    Hope this clarifies.

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