My SAMTIMONIOUS blog site has developed security issues causing the site to crash. Is there anything you can do to help?
-
Hello. I have had logging on issues all day which then led to security problems and now the site has crashed altogether. Can you help please?
-
Uh oh, is that site hosted here or with another host? We take care of management for the sites hosted here, and your sites that I can see seem to be okay.
Do you have another account, or did you mean to post here?
https://wordpress.org/support/forums/If the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:
– Check to see if you have an admin email with clues
– Ask your host to check error logs
– If this happened with a recent theme or plugin update or install, you can manually remove that:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– Ask your host to help you restore a good backup
– Secure your installation: https://jetpack.com/support/securing-your-site-after-a-hack/
Going forward, you’ll also want to use the correct forums for self-managed installations. Or, you’d be welcome to migrate your site to our services. You can find our pricing here:
https://wordpress.com/pricingGood luck!
- The topic ‘My SAMTIMONIOUS blog site has developed security issues causing the site to crash. Is there anything you can do to help?’ is closed to new replies.
WordPress.com Forums 