My server stopped loading

  • Unknown's avatar
    marcelduplessis · Member ·

    Dear WordPress,

    This morning my Jetpack app informed me that my site (www.calliopesprisoner.co.uk) does not load. I still cannot access it – no part of it.

    Is there anything I can do?

    The blog I need help with is: (visible only to logged in users)

  • shuklasuyogya · Staff ·

    I see that your site is self-hosted. This support channel handles assistance to WordPress.com hosted sites and the guidance provided here won’t be relevant to WordPress.org sites hosted with an external hosting provider.

    You can visit the support forums at https://wordpress.org/support/ as they provide specialized support to WordPress.org sites and you can also contact the support team of your hosting provider to seek help solving the issue.

    Your site, however, seems to be loading fine at my end. You can also reach out to Jetpack support here: https://jetpack.com/support/

    WordPress.org and WordPress.com are different in structure. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org

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