My Shop Page WP is not working properly.

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  tosinadmin · Member · May 14, 2018 at 8:48 am

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  My Shop Page WP is not working properly. Every time I try to save my page, it says it’s unable to save.
  I need help to rectify this issue

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · May 14, 2018 at 10:15 am

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  Hi,

  If you have a WordPress.com Premium or Business plan with your site, you can access Support in Live Chat. You can find out more about this here: https://en.support.wordpress.com/custom-design/css-support-in-live-chat/

  Hope this helps :)

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  ravichahar · Member · May 14, 2018 at 10:20 am

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  Hey tosinadmin,

  You use the self-hosted WordPress version(.org) and your website is hosted on Siteground.

  We’re only able to help with the websites hosted on WordPress.com.

  Please either contact your web hosting customer support or submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/

  WordPress.com and WordPress.org and two different platforms. To know more, please read this.

  WordPress.com vs. WordPress.org

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  rurujude · Member · May 24, 2018 at 9:42 pm

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  I cant get my latest version to save. It just keeps saying save failed…help!

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  timethief · Member · May 24, 2018 at 9:55 pm

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  Hello there,

  pomegranatextree.com is a WordPress.ORG software install on paid hosting, hosted by SoftLayer, Inc.
  Name Servers:
  ns1.uk25.siteground.eu
  ns2.uk25.siteground.eu

  Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.