My site

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  stmichael2050 · Member · Jun 13, 2019 at 9:59 pm

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  I can’t find my site , no activity for over 8 months but everything is gone

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  staff-doublebassd · Staff · Jun 13, 2019 at 10:22 pm

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  Hi there,

  What is your site URL? I see that you just created your WordPress.com account – is the site hosted with WordPress.com or is it a self-hosted WordPress.org site?

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  stmichael2050 · Member · Jun 14, 2019 at 12:46 am

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  Hello there , my account was about to expire they charged my cc without authorization in March then when I went to retrieve my account a few hours ago it was all gone…who can I call
  The account was Mary mediatrix garden

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  stmichael2050 · Member · Jun 14, 2019 at 12:53 am

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  Also WordPress wants to charge for a new account who can I speak to thx

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  kokkieh · Staff · Jun 14, 2019 at 6:57 am

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  You are posting here as the username, stmichael2050. This username account was created 9 hours ago, and doesn’t own any sites on WordPress.com.

  In order to help you, we need to know the username of the account, or the full URL, the link you type in your browser to visit the site. “Mary mediatrix garden” is neither a WordPress.com username nor a website URL, and we have no way of finding the correct site or account based on that.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

  they charged my cc without authorization

  If you bought any upgrade on WordPress.com, you agreed to our renewal terms during checkout which state that all upgrades are renewed annually.

  Manage Your Purchases

  Also WordPress wants to charge for a new account

  There is no cost to create a username account, or even a site on WordPress.com. The only thing you’d be charged for is if you both created a site in your account, AND then chose to upgrade that site to a paid plan. You currently don’t own any sites, so it’s not possible that you could be getting charged for anything.