My site

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  careylmacpherson · Member · Feb 22, 2021 at 1:53 pm

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  My web site is completely down and I need help restoring it.

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  byteofgrace · Member · Feb 22, 2021 at 2:43 pm

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  Hi there,

  What’s your site’s URL?

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  careylmacpherson · Member · Feb 22, 2021 at 4:26 pm

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  careylthompson.com
  (email visible only to moderators and staff)
  The site looks like the theme is gone and all pictures gone just word content jumbled.

  If there is a payment issue it does not show.

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  careylmacpherson · Member · Feb 22, 2021 at 4:30 pm

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  Also is there a time I can schedule to chat and trouble shoot this ?
  Thanks

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  careylmacpherson · Member · Feb 22, 2021 at 9:06 pm

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  Is this thread still open

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  staff-mckluskey · Staff · Feb 23, 2021 at 10:02 am

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  Hi there!

  The domain careylthompson.com has been transferred to GoDaddy, so it’s not connected to your WordPress.com site anymore. I can see it still has some A records pointing to WordPress.com – you will want to remove those, for the domain to work correctly with your new site.

  WordPress.com and WordPress.org are two entirely separate entities, and we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  If you need help removing the A record, you can reach out to GoDaddy’s support, or look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.