My site and domain keeps getting blocked from me accessing it.

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  thefreedomdirectoryau · Member · Mar 29, 2024 at 3:51 am

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  Hi I just recently had an issue with my account connecting to the site and domain which appeared to be a jetpack problem, had support unlock my account for me. , Its happened again and so Ive removed my payment details to refuse the $60 I am charged for Creator Plan. I would like to pay for the next month of creator plan but i am unable to have any access to my account. Jetpack refuses to work for me, always has issues connecting to my account.

  All I need is to access my domain and site to reapply my monthly payment and have access to my site and domain

  thefreedomdirectory.org

  I will gratefully appreciated any help you can give me. Cheers ~Dan

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  fstat · Staff · Mar 29, 2024 at 9:54 am

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  Hi there,

  The proxy-vpn-blocker-premium plugin again caused the problem. I deactivated that plugin and your site has been restored.

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  thefreedomdirectoryau · Member · Mar 29, 2024 at 10:01 am

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  Thank you for that, would you suggest that it is a malicious plugin or is it just competing with Jetpack on security and a code level?

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  fstat · Staff · Mar 30, 2024 at 9:46 am

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  I think it’s just a conflicting plugin. You can reach out to their support and report this issue. Then they might work on a solution that will allow the plugin to work with Jetpack without issues.