My site appears to be down –

  • Unknown's avatar
    sharonepearson · Member ·

    My site appears to be down. In trying to troubleshoot I see that it has been suspended. I don’t know why, except in my searching re: domain name and email addresses, it would seem messages have been going to an inactive account that I retired from 4 years ago – (email visible only to moderators and staff). I believe http://www.rowsofsharon.com is connected to (email visible only to moderators and staff). I tried changing that email to the one I use regularly (email visible only to moderators and staff) but it says it is already being used and cannot be used again. I tried to merge them – no luck, and then my mistake something got changed to (email visible only to moderators and staff) – WHICH IS WORNG AND A TYPO ON MY PART SO IT WENT TO THE WRONG EMAIL ADDRESS. HELP! I just want my site to be active again, it is fully paid up.

    Self-declared URL: http://www.rowsofsharon.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    In order to regain access to the account that manages the site rowsofsharon.com, please use the account recovery form:

    https://wordpress.com/wp-login.php?action=recovery

    Here you have more information about this process:

    WP
    Recover Your Account
    in WordPress.com Support
    5 min read
    At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

    The account recovery team will be able to help you regain access to this account and change your email address.

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