my site back online

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  photopassion2020 · Member · Jun 8, 2020 at 3:19 pm

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  I would like to bring back my site online with a wordpress hosting plan. However, I do not remember the login info. I am able to see the blog posts from my iphone app, How can I bring this back online? Note: I need a new domain as well. thanks

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  bizanimesh · Staff · Jun 8, 2020 at 3:32 pm

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  Hi there!

  I think your question is related to WordPress.ORG.

  WordPress.com and WordPress.org are two different entities.

  I can only help with sites hosted here.

  You can find more details for WordPress.com and WordPress.org over here: https://wordpress.com/support/com-vs-org/

  To get help at the WordPress.ORG community forums, please visit here: https://wordpress.org/support/forums/ :)

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  fstat · Staff · Jun 9, 2020 at 12:26 pm

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  Hi @photopassion2020,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  photopassion2020 · Member · Jun 9, 2020 at 1:11 pm

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  Hi. It used to be thissispizza.com

  This is what I see from my iphone wordpress app.: Site title: thisispizza.com

  Note: I will need to get a new domain…

  Appreciate your help! I’d like to get my site back online

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  staff-blorbo · Staff · Jun 9, 2020 at 6:13 pm

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  That domain was never registered or hosted here, so there’s not much we can do to help with this.

  It was using the self-hosted WordPress software from WordPress.org, and those are entirely self-contained.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  If you weren’t keeping your own backups, your best option is to ask your hosting provider if they have a backup of your account.

  According to https://securitytrails.com/domain/thisispizza.com/history/ns your site spent the most time hosted with JustHost, and you can contact them at https://www.justhost.com/contact-us

  If not, you should at least be able to copy/paste some of your content from an archived copy, like https://web.archive.org/web/20160310132412/http://thisispizza.com/

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  photopassion2020 · Member · Jun 9, 2020 at 7:04 pm

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  thanks! Yes, it was on just host, but I no longer use them. I do however see my blog posts on the iphone wordpress app. Not sure how I can modify it all and start over… I do not see an option what to do…

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  staff-blorbo · Staff · Jun 9, 2020 at 7:17 pm

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  Those are old synced copies. We don’t really have a way to recover them for sites yet, that would require using Jetpack’s backup product first: https://jetpack.com/upgrade/backup/

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  photopassion2020 · Member · Jun 9, 2020 at 8:13 pm

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  thanks again. it may be a bigger challenge than anticipated. I am not even sure what the passwords anymore. I think you’re right. Must be cached into my iphone… So, would I be able to get a backup from my previous hosting and just load them in a new hosting plan? Let me know my options. thanks!

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  staff-blorbo · Staff · Jun 9, 2020 at 9:38 pm

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  So, would I be able to get a backup from my previous hosting and just load them in a new hosting plan?

  That would definitely be the ideal situation, but you’ll need to check with them on that.