My site cannot be accessed

• 

  dodsonlegal · Member · Sep 11, 2015 at 5:22 pm

  • Copy link
  • Add topic to favorites

  I have logged onto my account but i get an error message that says ‘This site cannot be accessed’? I can’t access the admin functions, media or menu functions.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 11, 2015 at 5:31 pm

  • Copy link

  Contact your web host. dodsonlegal.com is hosted by SingleHop
  Hosting provider: SingleHop
  WHOIS: Click Here
  IP Address: 198.143.170.119
  Name Servers:
  ns14.domaincontrol.com

  That is not a blog hosted by WordPress.COM. Our WordPress.COM support docs do not relate to WordPress.ORG software, and we cannot provide support for it. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  ns13.domaincontrol.com