my site can't be accessed?

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  hollyb266 · Member · Jul 1, 2017 at 4:47 pm

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  I was trying to change how my url appeared and then I lost access to everything. help!

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  timethief · Member · Jul 1, 2017 at 4:57 pm

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  What is the URL starting with http:// of the site?

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  timethief · Member · Jul 1, 2017 at 5:00 pm

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  hollys-observationsandstuff.com is hosted by Unified Layer
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum to get support for it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service