My site codebonneamie down

  • Unknown's avatar
    anujab7 · Member ·

    My site codebonneamie.com in wordpress is down. I am unable to access the admin age either. How to know what the issue is? My domain name plan is still valid.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    anujab7 · Member ·

    The error is DNS_PROBE_FINISHED_NXDOMAIN. I tthink it is saing that my domain expired. But I had extended the validityy via google site and it is still valid. How to update worddpress that my domain is still valid?

  • aleone89 · Staff ·

    Hey there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    It means we’re unable to help with this site.

    We’d recommend reaching out to the hosting provider for further assistance.

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

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