My Site content has been removed and I am unable to access my domain.
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My Site content has been removed and I am unable to access my domain.
I renewed my account but now I am stuck with the incorrect domain. All my site content and pages are now gone and replaced by a default “Hello World” Page.
The chatbot keeps telling me to connect with a human then telling me that I am not on a paid plan then detecting the renewal??????
The blog I need help with is: (visible only to logged in users)
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Hi there, I’m in touch with you at your email inbox to discuss the next steps, so please look for that email and respond to it so that we can assist you further in restoring your website. I look forward to hearing from you!
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I am also seeing that the email address on file does not exist. So that is currently preventing my message from reaching your inbox.
If you could navigate your account settings and update that email address to something else that you have proper access to, that would ensure the email is properly delivered. Please complete that step, and let’s discuss the next steps on your email inbox to move this forward.
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