My site crashed after activating plugins.

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  heathercofer · Member · May 18, 2019 at 1:45 pm

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  Hello, I was in the process of activating the plugins recommended by the Template creator I am using (Refined 360) and the plugins activated but then my website became unaccessible – giving an error message each time with the ‘500 Error’ phrase. What happened? I can’t even log back in to my site to change anything. Please help :)

  The blog I need help with is: (visible only to logged in users)

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  heathercofer · Member · May 18, 2019 at 1:46 pm

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  The website address is wrong above. The correct website is http://www.heathercofer.com

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  uniqusite · Member · Jun 16, 2019 at 12:00 pm

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  Hey? I am facing the same problem. How did you resolve that issue??

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  ravichahar · Member · Jun 16, 2019 at 12:23 pm

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  Hi heathercofer!

  I understand how frustrating it can be when you see an error.

  You have a self-hosted WordPress website, and we have no control over it.

  We’re only able to help with the websites hosted on WordPress.com. Only your web hosting customer support can look at your site.

  I hope you know WordPress.com and WordPress.org are two different platforms. To understand more, please read this.

  WordPress.com vs. WordPress.org

  If you wish to ask your question in a forum, please visit WordPress.org forums.
  https://wordpress.org/support/forums/

  
  @uniqusite Please don’t hijack anyone’s thread. If you wish to ask your question, create a new thread.

  Thanks!